29
Jul
I’m Constantly Amazed…
…at people who answer their business phones with a plain “hello.” A little panic button goes off immediately when that happens as if I ruined some little old crabby man’s day who couldn’t be bothered to answer his telephone because he was too busy watching Wheel of Fortune re-runs on the game show network.
Answer the damn line with something like; “Thanks for calling (Insert Business Name Here), (Insert your name here) speaking, how may I help you?”
Show the world you have some sense of cordial pleasantries or you’re not going to get my business. Yeah, town car service in Pennsylvania, I mean you.
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